This Refund Policy describes the terms and conditions under which Tax Deed Wolf Academy LLC ("we," "us," or "our") issues refunds for tickets purchased to attend the Orlando Wealth Summit (the "Event"). By purchasing a ticket — whether General Admission or VIP — you acknowledge that you have read, understood, and agreed to this Policy.
All ticket purchases for the Orlando Wealth Summit are final and non-refundable. This applies to:
By completing your purchase, you are confirming your commitment to attend the Event and acknowledging that the ticket price represents your reservation of a seat that cannot be resold or refunded under normal circumstances.
We understand that life happens. If you are unable to attend the Event after purchasing a ticket, you have the following options:
Substitution requests must be received no later than 72 hours prior to the Event start time. To request a substitution, email [email protected] with your full name, the substitute attendee's full name and email address, and your original order confirmation.
If we reschedule, postpone, or cancel the Orlando Wealth Summit for any reason — including but not limited to weather, public health considerations, venue issues, low attendance, or other unforeseen circumstances — Tax Deed Wolf Academy LLC may, at its sole discretion, either:
The resolution will depend on the specific circumstances surrounding the change, including the reason for the change, the timing relative to the original Event date, and operational considerations. The decision between transfer and refund is made by us and is final.
You will be notified by email of the resolution within fourteen (14) days of the cancellation or reschedule announcement. If a refund is issued, it will be processed to the original payment method within 30 days of the resolution notice.
Please note: Any resolution — whether transfer or refund — covers only the ticket price paid to us. We are not responsible for any related expenses you may have incurred, including but not limited to travel, lodging, transportation, meals, time off work, or other costs, regardless of the reason for the change.
If you have been charged in error — such as a duplicate transaction, a technical processing issue, or an unauthorized charge — please contact us immediately. We will investigate and, if the charge was made in error, issue a full refund within 7 to 10 business days to your original payment method.
To dispute a charge or request investigation, email [email protected] with your order confirmation, the date of the charge, and a brief description of the issue.
By purchasing a ticket, you agree to contact us directly to resolve any payment or refund concerns before initiating a chargeback with your bank or credit card company. Filing a chargeback after the refund window has closed or in violation of this Policy may result in:
We will respond to all chargebacks with documentation of your purchase, your acceptance of this Refund Policy, and any communications with you.
For valid refund requests (event cancellation where we have elected to issue a refund, duplicate charges, technical errors), please contact us with the following information:
Refund requests can be sent to [email protected]. We aim to respond within 3 business days.
We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. The Policy in effect at the time of your purchase is the Policy that applies to your ticket.